FRISCA OKTAVIANA YONEDA, A0119133 and Gatot Nursetyo, S.T., M.T., 0620056901 and Teguh Yuono, S.T., M.T.,, 0626067501 PENGUKURAN KINERJA KONSULTAN PENGAWAS KONSTRUKSI JALAN DENGAN METODE CSI. Journal, 28 (2023).
![[img]](http://repository.utp.ac.id/style/images/fileicons/text.png) |
Text
FRISCA.pdf Download (2MB) |
Abstract
This research is about measuring the performance of road construction supervisory consultants using the CSI method in implementing the Surakarta-Gemolong-Purwodadi Road Reconstruction project. Data is processed using the MS Excel and SPSS programs, namely by testing validity, reliability testing, and data analysis with the customer satisfaction index (CSI). With this method, an index of stakeholder and respondent satisfaction will be obtained based on the performance of the road construction supervision consultant. The results are as follows: The Customer Satisfaction Index (CSI) value for the supervision consultant is 84.32%, which indicates that project stakeholders and respondents feel "very satisfied" with the performance of the Surakarta-Gemolong-Purwodadi Road Construction Supervision Consultant. 81.41% (Very Satisfied), Ability to Assure Quality of Work: 63.42% (Quite Satisfied), Project Managerial Ability: 79.99% (Satisfied), Ability to prevent, reduce, or overcome problems or conflicts: 59.50% (Quite Satisfied), and Quality of Internal HR Consultants: 60.28% (Quite Satisfied)
| Item Type: | Article |
|---|---|
| Subjects: | T Technology > T Technology (General) |
| Divisions: | Fakultas Teknik > Teknik Sipil |
| Depositing User: | Ikawati Hadi Utami A.Md |
| Date Deposited: | 12 Feb 2025 03:33 |
| Last Modified: | 12 Feb 2025 03:33 |
| URI: | http://repository.utp.ac.id/id/eprint/2176 |
Actions (login required)
 |
View Item |
